What: Food delivery

Expected pay: $10 – $25 an hour

Husl$core: $$$$

Where: Boston, Brooklyn & Queens, Chicago, Dallas, Fort Worth, Los Angeles, Manhattan, Manhine, PA, Marin, Philadelphia, Portland, San Francisco, East Bay; San Francisco Peninsula, San Francisco proper, Seattle, Washington, D.C.

Requirements:

  • Anyone with a vehicle (car, truck, bike, scooter, or motorcycle) and a customer-service mentality is eligible.
  • You must be 18 years or older
  • Have a smartphone to use their mobile driver app.
  • Drivers must have 2 years of driving experience and valid auto insurance.
  • Ideally have experience driving for other services such as, Uber, Postmates, or Lyft.

Reviews:

Theoretically, Caviar pays better than the other food delivery apps, but the pay is not transparent. It is based on an “effort-based” algorithm, which is not provided in advance.  Until recently, the app also didn’t accept tips, which was unpopular. That, however, has changed. The site offers some help if you get parking tickets; but accepts no responsibility for liability if you get in an accident while delivering for them. That said, there are far more positive driver reviews for Caviar than there are for most of the other food delivery sites. This may be because Caviar works with higher-end restaurants, where the patrons are more likely to give good tips.

Other apps we’d recommend: Grub HubAmazon Flex, Lyft and Wingz.

What their drivers say:

“Schedule your shifts. If you aren’t doing this, you are going to end up like the other reviewers making near minimum wage. Dispatch prioritization is king. It takes 2 minutes of your time to schedule your week…seriously, what job would let you walk through the door whenever you please? Second, this is a hustle. You need to be very smart about the hours you work. Lunch, dinner, late night. Do not work any other shifts or you are wasting your time. Find a different part time job to fill these gaps. I make $20-35 an hour because of my strategic scheduling.

“Dispatch gets a bad rep. I’ve worked jobs where I had to respond to multiple customers at once with few contextual clues. It is very difficult and the fact that they are able to resolve problems within 10 minutes is incredible. Time and time again, it’s their experience and advice that gets me paid for my current job and on to my next destination.”

“The gripes: Many times I’ve come to pick up an order and it’s not been made correctly or hasn’t been put in at all. Sometimes this is a result of the restaurant staff not knowing to look at the comments hidden in the order, sometimes their app hasn’t been updated to the newest version so they’re seeing different things than I am, and other times they’re unaware of new order alerts. Simply selling the restaurant on the system isn’t the win; it’s achieving 100% literacy in use of the app. This will allow me to pick up and deliver orders on time rather than having to wrangle issues as your proxy trainer.”

“With regards to the physical delivery, I often have customers who are M.I.A. and are unresponsive to calls, texts, and knocks. Because I’m required to wait 10 minutes while you email (seriously, email? I already said they aren’t picking up calls and texts), I am late to follow up pick ups and deliveries. My suggestion is that you must call or text the customer just as I have and shorten the 10 minute window to 5.”

“Lastly, I deliver exclusively by bike. Many times I’ve been shown routing that takes me on highways on very busy thoroughfares. Allow me to set my delivery method as bicycle and integrate Google Maps bicycle routing into your app. It’s very annoying to have to open another app to get decent routing, especially when I receive alerts that require me to navigate back to the Caviar app whilst en route. It is dangerous to me as a bicycle courier to inherit these additional distractions.”

And:

“I switched from being a Postmates courier to a Caviar courier 11 weeks ago, and have more than doubled my hourly earnings. I am listing the reasons why Caviar is far superior to Postmates, from the couriers’ (that is, my perspective 🙂

  1. Caviar shows the drop-off location BEFORE you decide whether or not to accept the order.
  2. Caviar shows the base amount you will make on the job BEFORE you decide to accept the order.
  3. Much better payouts. Caviar pays you from pickup to dropoff like the others, but also pays you for traveling from your current location to the pickup. I don’t know of anyone else who does this. This means I can hang out at home, and get paid to ride to the pickup location. It’s not unusual to get $15-$22 payouts on orders that I can complete in half an hour.
  4. Much better support than Postmates. You can reach support via text message or phone call anytime while you’re working.
  5. Guaranteed blitz pricing you can plan for ahead of time. Usually 10% during lunch, and up to 25%-40% during dinner rush, based on time slots, and the time you accept the order.
  6. Many incentives, like $10 bonus for working 3 lunch shifts in a week, $50 bonus for doing 50 lunch orders in a month, $2/2 order bonus when it’s raining.
  7. Better tips. Customers tend to be wealthier and not so stingy.
  8. Office hours by appointment, which Postmates no longer provides.
  9. More user friendly app, with detailed payout history, milestones, referring friends for $50 bonus, and various announcements. Unlike with Postmates Fleet, the Caviar app is not buggy.
  10. Weekly pay with no “stripe” fee.
  11. All orders are made ahead of time, so there’s no ordering or paying, or taking pictures of receipts. Less waiting time since orders are made in advance. If the wait is too long, you can have the order unassigned with no penalty.
  12. Caviar will pay your parking ticket, once every 100 deliveries.
  13. Caviar always gives couriers a full 2 minutes to decide whether or not to accept an order.

 

The Ride Share Guy offers a nice, detailed review here: https://therideshareguy.com/caviar-delivery-review/

Try Caviar

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