Glyde

What: Glyde is a site where you can sell your used electronics, including smart phones, tablets, and video games directly to buyers

Expected pay: NA

Husl$core: $$$

Commissions & fees: 15% of the sales price, plus $1 to $6 for a shipping kit

Where: Nationwide

Requirements: Have electronics to sell and be truthful in your dealings on the site

Review: 

Glyde is a marketplace where consumers who have phones/electronics/games can talk to consumers who want phones/electronics/games and sell directly. The site charges 15% of the sales price, plus a fee for shipping. That means that if you’re selling a small, inexpensive item — say, $50 or less — the fees are likely to be modest. However, if you are selling an expensive item, you are likely to pay considerably more by selling through Glyde’s commission-based system than via competitor Swappa’s $10 flat fee.

Moreover, misunderstandings about the condition of products sold on Glyde are a frequent complaint.  Why? When you sign up to sell a product, Glyde has you answer a series of questions — some of which are yes/no. When asked if a consumer can “describe my item’s condition in more detail” the site’s FAQs say: “No need. Our condition descriptions and questions simplify the listing process and accurately determine the price of your item.”

Not so, according to Glyde customers, who frequently end up unhappy. Several complaints involve buyers, who didn’t fully understand the condition of the product they bought, and sellers, who felt they were not given the ability to adequately explain the condition of the product they were selling. That leads to a high percentage of returns, which help no one. Glyde gives buyers 72 hours to return your product, and sometimes allows returns after that window closes.

Selling direct to consumers is likely to generate a better price for your valuable electronics than selling to a reseller, such as Gazelle.  But the fees charged at this site as well as shortcomings in the site’s ability to verify and describe your products, make Glyde a distant second choice. We’d recommend selling at Swappa if you want to sell directly, or at TheWhizCells, Gazelle or ItsWorthMore, if you just want to unload your electronics without going through the hassle of a direct sale.

What their users say: From Reseller Ratings:

Glyde places buyers in contact with, and completely at the mercy of the seller–a nameless, faceless someone with whom you will never interact. If you, the buyer, are connected to an honest seller, you’ll find a smooth honest transaction. But, if you draw a short straw, you can really find yourself in a pickle. Bottom line: buy at your own risk as it is indeed a gamble. If any doubt of this warning, simply read the reviews. “

“i have not received my money and I had already posted two other things to sale so when i saw that my money was not coming in from my first item I canceled my others and now my account is on hold and I still don’t have my money”

“Buyer got my phone and in one day send it back to me, described it as my phone is not in excellent condition coz it has little burn-in on the bottom which u can see only in black screen, glyde didn’t offer extra space to describe such thing. And I were selling my phone for 100$, it’s unlocked and everything is working. So I waste my time on that website, waiting my phone back since 11th May”

“I used to give my old phones away, but I sold my old Samsung that has been sitting on my shelf for over a year through Glyde. Listed it, determined the price was about right, sold in a few days. Buyer checked it out, approved it, money deposited and now withdrawn. THIS is the beauty of the internet. Glyde gets a commission, buyer gets a phone and I get a nice dinner out. Everyone wins.”

“I Sold 2 phones through them. One the customer did not want, so they returned it which was fine but they did not send my charger back and they have yet to resolve the issue and it has been weeks. Many unanswered emails, and the ones they did respond to were vague such as “Let us check with our partner and we will get back to you”. It is UNBELIEVABLE they would treat a client like this. The second phone I sold went smoothly and money was deposited in my account. Later (past they’re so called 72 hour period) the money was retracted from my account. They’re response was the buyer later said they had issues with the sound quality of the phone. Keep in mind this was after the sale was finalized. They simply replied “sometimes a buyer later decides they have issues with the phone”. Blatant disregard of they’re own policy. I finally received this phone back and the sound quality is fine, but there is a NEW crack in the screen! So I could only be lead to believe the buyer broke the screen and wanted to return it after the sale was finalized and they let this happen. They have yet to respond to emails, or resolve any of these issues. I have never dealt with a company that behaves this way. I will update this review with future happenings. BUYER/SELLER BEWARE!”

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