Teledoc: Work-at-Home Site for Medical Professionals

If you’re a doctor, nurse, psychologist or psychiatrist who wants to work from home, Teledoc may be the next logical step for your career.

What is Teledoc?

Teledoc is a health care concern that works with traditional insurers to add virtual medical care as a way of managing chronic ailments and triaging emergency and urgent care needs without a brick-and-mortar facility.

Most Teledoc appointments are handled via video chats. The site both hires employees and enlists freelancers to provide a wide array of health services nationwide.

How it works

Medical professionals who want to work remotely can access Teledoc’s careers page and search for jobs that suit their skills. While most jobs can be done from anywhere, doctors, nurses, dietitians and many others will need to be licensed in specific states (which vary based on the positions open).

Although some positions are 1099 (Independent Contractor) work, the site’s hiring process is pretty traditional. You submit an online application, and go through a variety of video or phone interviews to assess how well your skills, licenses and qualifications fit the open position.

Teledoc Review

Telemedicine is rapidly growing as a way to provide both preventative and urgent-need care at a lower cost. Teledoc appears to be at the forefront of this trend. That makes this an intriguing company for any medical professional that would like to work remotely.

The site is actively recruiting doctors, nurses (from RNs to nurse practitioners), psychologists, psychiatrists, pharmacists, registered dietitians, and clinicians of all stripes to join their team.

But, like many remote opportunities, pay is a little on the skimpy side. Advertised pay for a full-time dietitian, for instance, was $70,000. A part-time psychiatry position paid $185 for the first visit and $85 for follow-ups. While those pay scales aren’t terrible, you’d likely earn more with an in-person job.

That said, you have legitimately fewer expenses when you work remotely too, saving money on wardrobe, gas, and, sometimes, daycare. (This is not to say that you don’t need daycare when you work from home. However, cutting commute time can also cut hourly daycare costs.)

Pay

Employees are paid on a regular two week schedule.

Freelancers are paid via direct deposit every two weeks or one-month, depending on the position. Freelancers caution that you must fill out the proper paperwork for the site to consider the visit complete and thus trigger payment, however.

Mixed reviews

With more than 400 reviews on Indeed, Teledoc’s overall rating is pretty neutral at 3.2 out of 5. But when you search through the ratings to find what medical practitioners (vs. in-office staff) think of the company, the ratings are generally more positive.

Because of the split, we’ve labeled the reviews noted below in “What their users say” what positions the reviewers held with the company.

Recommendations

If you’re looking for a telemedicine job, we think this is a good place to start. You can find Teledoc’s career page here. 

What their users say (from Indeed):

Teladoc is a well managed company. They help with licensing and provide you training on their online platform. They have a policy for just about every diagnosis you can think of. I love the policies they have in place, because it keeps us all practicing the same as a company and offers protection against malpractice. The only downside is the 40-hour work week with weekend requirements (four weekend shifts per month). They do not offer NPs part-time or contract options. Bonus pay is not guaranteed either. If the volume is low, you may not reach your bonus. —Nurse Practitioner

Thankful for this company and generous benefits. Generous unlimited PTO, access to services, 401k, ESPP, and great team mates. Lots of growth and changes.

Love WFH

It’s nice to work from home, but it seems some of the expectations are changing without any salary increase. More responsibility, but minimal time to do training without an increase in pay related to increase in responsibilities. n– Nurse Practitioner

The people and team collaboration were the best parts of working at the company. I worked with supportive colleagues and leadership who recognized contributions, as reflected in performance feedback and compensation. But frequent organizational changes and limited transparency around restructuring made it difficult to feel secure in the role. The pace of change could be stressful at times. My day-to-day included virtual meetings, project work, and coordination with team members across different functions. The environment was fast-paced, with shifting priorities that required flexibility and strong communication. — Remote Medical Billing Specialist

Minimal time for training & admin

It’s nice to work from home, but it seems some of the expectations are changing without any salary increase. More responsibility, but minimal time to do training without an increase in pay related to increase in responsibilities. — NP

Little admin time, 45 minute initial and 15 minute reevaluation. Low consideration for patient-centered care and work-life balance. Top corporate leadership expound the opposite publicly and internally. – Psychiatric Nurse Practitioner.

Pay? Meh. Environment? Supportive

While compensation and health insurance fall in the mid-range—neither exceptional nor poor given the current economic climate—the overall experience is rewarding due to the supportive environment and the opportunity to make a tangible impact. — Staff Therapist

Pros: choose my own hours, freedom to move my schedule around to meet the needs of me and my family, no commute required. Cons: sometimes the site crashes or there are technical issues, clients cancel last minute and or move appointments so that messes up pay, no consistency with pay and difficult to set a budget. — Counselor