HyreCar

Basics:

HyreCar helps you rent out your car to Uber and Lyft drivers

Expected pay: You set it

Husl$core: $

Commissions & fees: 15% to 25%

Where: Nationwide

Requirements: Over 21, late model car, four-door car to rent, registration, insurance

HyreCar Review:

HyreCar differs from some of the other car-rental services, such as Turo and GetAround, in that it is not renting your car out to a casual driver. This site specifically aims to rent your car to Uber and Lyft drivers.

On the bright side, that means your car is likely to rent quickly and for a long time. The negative is that a ride-share driver is going to drive the heck out of your vehicle in order to pay rent to you and still make a decent living.

And the car has to be nice enough to get through ride-sharing screens, so you can’t rent out a junker.

More red flags

But that isn’t the only red flag car owners should be concerned about. Although the site purports to provide additional auto insurance covering your car from damage caused by the renter, the policy is extremely limited.

The limitations? It is only in force when the driver has a paying fare. If the person who rents your car gets in an accident while driving home or to the supermarket, HyreCar’s policy doesn’t apply.

Deductibles and exclusions

Even when the policy does cover your vehicle, the insurance has lots of holes — like a $2,500 deductible. That’s the amount that comes out of your pocket before insurance kicks in. And it excludes interior stains, tears and rips, as well as scratches, dents, punctures, window cracks and dings that are under 6 inches in length, not to mention tire damage.

All of these items are considered “normal wear and tear,” according to HyreCar’s policy. This may reflect the fact that the wear and tear involved in ride sharing is far from “normal.”

Should you be worried that someone will crash or dent or take off with your vehicle? Yes. Read the owner reviews below to see just how concerned you ought to be.

Recommendations

Our advice, if you are going to rent out your car, consider Turo. If you have a truck or van, also consider Fetch.

If you want to rent through HyreCar, make sure to buy your own commercial auto insurance policy.

What car owners say: (From Yelp)

Stay Away!! I rented my car once and had a very positive experience; the second time and the renter crashed it. All I’m getting is the run-around…I know it’s going to be an expensive lesson.

Scam. They cost my family and I over $20000. I rented my car through them and it was totaled the very next day. They denied the claim saying the actual renter let her son drive the car and the son wrecked it. The son was not covered. I have no control over that. They intentionally lead you to believe that anything that happens while the car is on the HyreCar rental will be covered. My insurance company also denied the claim because of the rental situation. As soon as a claim happens they find any excuse to deny a claim. Horrible people.

I had to go to arbitration with the company and they are doing everything in their power to deny my claims. Through the grace of God, I was able to find who their insurer was and make them pay.

Stolen car

Someone stole my Camaro, and almost stole my Beamer through their platform. Did some research and found out that they stole someone’s identity, but they passed their background check. They keep blaming Checkr, but itwas HyreCar’s negligence.

One of my drivers got a ticket on my car durning a period that was clearly in his possession, and its now a year later and they still have not paid me..even though they sent me an email apologizing for how long it took and agreeing to do so. NOT WORTH IT. DON’T USE THEM!

The worst decision ever was to rent my car out on this app. My car came back with a busted up bumper and they didn’t even want to pay for it. The people who rent your car don’t take care of it and u stuck with the bill. COMPANY RESPONSE: 1/31/2018 Based off of the image you have provided, it looks like the scratch appears to be less than six inches. Our policy clearly states that we only will cover damages under six inches.

Rotten insurance

Hyrecar for God sake please get better Insurance. I had my two cars totaled with you in 2016.

The driver ran away with the car and they are not doing anything except emailing the same thing again and again. Even the police told us that this company is known for similar things in the past. I asked them to expedite the claim process through their insurance but they told me we have to wait for 2 months before they can do anything.

If the driver can’t pay for over-mileage and damage, they don’t don’t have any process to help out.

Beware. They will wipe their hands with you soon as the driver can’t pay for damages.

53 responses to “HyreCar”

Car Owner

June 23, 2018

Long Story short I rented my car out on HYRECAR and a few weeks later the car was totaled. Hyrecar insurance says they won’t pay the whole amount. They subtract $2500 dollars from the Actual Cash Value of the car and say the renter will pay me back for that amount. The renter didn’t have money so now they say FairClaims will help me. Turns out the owner pays an additional $300 dollars after they win the case from FairClaims in order for them to process the Wage Garnishment to try and get the money from the renter. If the renter doesn’t have a job then the owner gets nothing cause there is no Wages to Garnish. They put you the owner on the hook to try and get your money from the renter. Next, they will attempt to tow your car into storage. If you let them the storage company will charge the renter which is EXACTLY the same as charging YOU because you have to get the money from the renter. If the renter doesn’t pay then you get NOTHING. That is how Hyrecar Works ! OWNER GET MONEY FROM —> RENTER. Hyrecar only process the paperwork.

Reply
1. Kathy Kristof
  
  June 23, 2018
  
  So sorry. Your experience is exactly why we felt SideHusl was necessary. Reasonable people like you were getting misled into putting your assets at risk. Thanks for warning others.
  
  Reply
2. Bobby
  
  April 2, 2019
  
  Hi,
  Did hyrecar take care of your totaled car? (Actual Cash Value of the car – $2500)? how long did it take for you to receive the money? please share.
  Thanks,
  
  Reply
  1. Monet Davis
    
    November 11, 2019
    
    These cars are trash do not rent from hyer car until they do a thorough vehicle maintenance check!!! 3 out of 4 cars that I have rented through hyer car a had serious mechanical issues first car the engine was going bad… second car the car just died completely in the middle of my rideshare, needed a new alternator . I am currently in a rental and the transmission is going out! Almost got stuck in the middle of the intersection because the car would not switch gears! . All these cars that I have rented have well over 150k mileage. I have lost money behind all of this. Hyer car takes 5-7 days for a refund . And if you are in a situation like myself, 5-7 days with out a car nor an alternative way to make money and transportation is a BIG LOST! HYER CAR NEEDS TO DO BETTER. I WILL NOT BE DOING ANYMORE BUSINESS WITH THE COMPANY AND MY ADVICE TO THOSE WHO ARE CONSIDERING IS TO RECONSIDER!!
    
    Reply
    1. Kevin
      
      November 25, 2019
      
      ‘@ Monet. The reason you are getting not so good cars to rent is because the drivers destroy our cars. It’s hard to put nicer cars on there because when they are wrecked, we lose all the money, thanks to Hyerecar’s useless insurance and protection plan.
      
      I have stopped counting the number of claims I’ve had this year. 4 accidents. two of them was the same driver in the same month (he didn’t report the first incident). Smoking in the cars, blown up engine, violation tickets, tickets and more tickets. Impound fees. Retrieving cars from out of State twice! People deliberately not paying rent and then dumping the cars. Imagine someone stop extending their renting and then go missing for days only to find out your car is in another State impounded.
      
      There are some really good renters out there but there are also too many bad ones!
      
      It’s official! All my cars are off the Hyrecar platform and I am sticking to Turo!
      
      Reply
      1. Shawn Gonzalez
        
        February 18, 2020
        
        I had a couple of good renters on Hyrecar..I recently rented out my car to a psychotic woman from Voorhees NJ. She paid two days and did not extend the rental. At the time of my comment she is late 4 days and HyreCar has done nothing. She (the driver) refuse to return my car and said she can not return until tomorrow. I have not gotten paid and have not received an email reply nor a call from Hyrecar as of yet. I’ve called support eight times and left messages. Horrible company.
3. Raul Lopez
  
  May 22, 2019
  
  I’m in the same boat as you right now as we speak! I have a lawyer on it as my car was totaled. Luckily, I have all the emails and chats saved and I’m hoping this get’s resolved. IS there any information you can share with me while I’m waiting for this to continue. If Hyrecar doesn’t take responsibility then I will press fourth with the lawsuit because I have verbal and written documentation where they state they will take full responsibility for the car and I will get paid in full.
  
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Mariah

June 27, 2018

Hyrecar is absolutely horrible and they are not going to last. I reported them to the BBB a couple weeks ago because they lie, steal, and cheat from their hosts (I have pictures posted on Yelp to prove it). When I reported them they shut down my account WHILE a renter still had my car in an active rental. Can you believe that? One week later, I am still receiving calls, text messages, and emails sent from Hyrecar of people requesting my vehicles. This means even though they have took away my access, they still have my cars listed for rent on thier website. My profile is still listed on their website even though I don’t have access to the site. To top it off, every time someone requests my cars, that I cannot rent, because I cannot login, I receive the requestor’s full name, email address, and phone number. That’s a clear misappropriation of their customer’s personal and private information, so for a second time, I have reported them to the BBB. They need to delist my vehicles and information so I can truly wash my hands of their conniving company. Please do not use them. The money is enticing, but the risks are too high. They grew faster than they should have and I do not believe recover or should be allowed to, because of their utterly foul business practices.

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Zak

July 14, 2018

I rented two cars through Hyrecar. Horrible company. One vehicle was stolen and the other one was in an accident. Very little assistance from Hyrecar. On the stolen vehicle, it was finally recovered after 45 days. I received daily emails from Hyrecar telling me to contact the client. Obviously, I did that. The driver failed to respond. The second vehicle came back with a huge dent, flat tire and other damage. I tried to do a claim through Hyrecar. It took forever. They kept offering to pay 50% of the claim. I went to three shops to get quotes and submitted them to Hyrecar. They still refused to pay the full amount. This company is a complete nightmare. Not worth it. If you decide to, make sure you get your own commercial insurance.

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Max

September 22, 2018

Hyrecar is a scam! Beware!!! And do not post your car for rent on their platform. If your car is damaged, Hyrecar and its insurance company (Blackboard Specialty Insurance / York Risk Services Group) will not compensate you for the damages. I had a driver rent and crash my car, basically destroyed it. There’s physical damage and the engine is gone. The car was abandoned on the scene and I had to call the police to track it down. The driver also incurred a number of tickets. It has been 3 months and Hyrecar and its insurance company have been giving me the run around and basically refuse to accept responsibility. They finally made me an insulting offer of less than 3k, betting that I would accept it out of desperation.

I turned down the offer. I’m in the process of filing a civil claim that will allow me to sue for up to triple damages and legal fees. I’m also filing complaints with the attorney general’s office, the Office of Consumer Affairs and Business Regulation, and the Division of Insurance. If you have been screwed by Hyrecar or if they are currently trying to screw you, I recommend that you also file a claim and fight for what they owe you. Additionally, file the necessary complaints so that they are held responsible. We can’t allow a company to come into the marketplace and take advantage of consumers. Hyrecar does not care about the car owners and will screw you over as soon as there’s some kind of accident, claim, or your car is not returned by the driver.

Reply
1. Pavel
  
  January 23, 2019
  
  Heyax, could you tell me how you resolved that situation? I was stupid enough to post on this platform and someone totalled my infinity… I’m getting ready for a court, so please share your information or let me know if we could file a collective complaint against them.
  
  Reply
  1. Saeed A Marshall
    
    March 7, 2019
    
    I Rented a car through hyrecar caught a flat got the vehicle towed back to them after reaching out to them numerous of times after I returned the vehicle they say it was scratches on the door and driver side mirror chip they said I wont be able to rent again and I have to pay 2500 dollars which there only like 300 dollars in damage which it clearly wasn’t never took pictures or nothing complete Scam I wish I would of read this before we have to take action together
    
    Reply
2. Bobby
  
  April 2, 2019
  
  Hi,
  what is the final outcome in your case? just want to learn about this business and understand the risk.
  
  Reply
Denis Mathews

January 13, 2019

ATTENTION ALL OWNERS CONSIDERING TO RENT YOUR VEHICLE WITH HYRECAR!!!! DO NOT DO IT.

DO NOT rent or give your vehicle out to be rented using this platform. I rented out a vehicle using this platform and the renter was involved in a rollover accident. She left the scene of the accident. This was 4 months ago and to this date I have not been able to resolve my claim with HyreCar. The customer support is horrible. You literally can not get hold of anyone. When you call they put you on hold, no one answers the phone and then they hang up on you. You can’t even leave a message

Reply
Cee Wi

February 10, 2019

Hey All I am to also a victim. I am to awaring you of this company Hyrecar also!!!! DON’T DO IT. I REPEAT.DON’T SIGN UP!! Click my blog below created yesterday and my facebook page created on today. I am currently pursuing a Class Action Lawsuit with this company. If you would like to join in this lawsuit see blogspot to send in your contact information to join this lawsuit or email to exposehyrecar@gmail.com.

If you would please everyone please after reading this review please share these links on your facebook pages, Instagram and all social media. Let’s together continue to get the word out about this bad company!! This has got to help the next person to prevent from being scammed also!! Stop the Victims!! Spread the News Today to Others by clicking on the copy and paste button on these links below and by adding each of these links to your Facebook page and social media. Together let’s Stop the Fraudsters!! See below: click, comment and like page let’s stop this!!

https://www.facebook.com/Expose-Hyre-Car-1151435208351178/

https://exposehyrecar.blogspot.com/2019/02/hyrecar-lawsuit.html?m=1

Reply
1. Jennifer ledford
  
  July 5, 2022
  
  Hi, I am kinda on the flip side as you but still got ripped off and stolen from and am unable to get my money back
  I have emailed their customer service at least 18 times I’ve called them at least 20 times never get a resolution just get a run around in a auto reply but I rented a week of service from them in a day after I got it the car broke down in the middle of downtown Houston and got towed she the lady who rents out the cars continue to charge me for the week and then continue to charge me two extra days for late fees even though the car was an impound and she didn’t pick it up for 2 days but she knew that it was there I don’t know where to go from here I need some advice on who to contact or who handles this kind of stuff because nobody seems to want to help me but I have all the text messages all the proof everything I need.
  
  Reply
Cee Wi

February 13, 2019

New Update:

Hey All I am to also a victim. I am to awaring you of this company Hyrecar also!!!! DON’T DO IT. I REPEAT.DON’T SIGN UP!! Click my blog below created. I am currently pursuing a Class Action Lawsuit with this company. To join in this lawsuit call now (800) 314-3551 see blogspot to send in your contact information, call now or email to exposehyrecar@gmail.com.
If you would please everyone please after reading this review please share this link on your facebook pages, Instagram and all social media. Let’s together continue to get the word out about this bad company!! This has got to help the next person to prevent from being scammed also!! Stop the Victims!! Spread the News Today to Others by clicking on the copy and paste button on this link below and by adding this link to your Facebook page and social media. Together let’s Stop the Fraudsters!! See below link.

https://exposehyrecar.blogspot.com/2019/02/hyrecar-lawsuit.html?m=1

Reply
fernando

March 7, 2019

My car got trashed by the driver last year and I never received full refund from them.

The customer service does not exist. I never got an answer in the “live chat” they offer on the website. Also emails are never answered. Not good. Several attempts in the last months and not even one answer from Hyrecar! No matter how long I wait for the live chat, it will keep sending me back to the end of the waiting line. Ridiculous! You guys are just pretending to have customer service. It’s a joke! It seems like you are more focused in finding new drivers then solving the users problems. Very disappointing! The good thing is that I can write reviews! 🙂

Reply
Tiki

April 3, 2019

Hello All,

I am a victim, too. Shall we file a class action lawsuit? I will be contacting an attorney. If we have enough victim, the attorney may able to resolve this matter.

Reply
SAD COMPANY

May 7, 2019

I rented my car out with Hyrecar. After 1 month the car was wrecked. Jan 23, 2019. Today is May 7, 2019. I hadn’t heard from no one at hyrecar in 4 months. I called over 100 times. Their insurance adjuster sent them 2 notice to pay their portion of the $4167 of damages. The renter didn’t have any money to pay the high deductible of $2500. We went through the Fairclaim but that’s a joke because the guy never responded. Now I have to spend more money filing a claim at the courthouse against the renter.
Its been 4 months and HYRECAR has not called me not even 1 time about my car. They don’t care unless you are making money for them. When my car was being rented out, they called or texted me every day. As of today, my car is still in the shop, claiming by the shop to put a lien on it. I called Hyrecar over 100 times but no answer in 4 months. One guy answered 2 weeks ago. He was trying to get off the phone as soon as he looked up my account. This company is not right. A good company will have people to answer the phones not hind from people. Everybody there seems like they are cover for the company whenever they answer the phone. It doesn’t matter which number that you call its the same thing. It’s a MESS. I promise you. If you want to get cheated please rent out your car with hyrecar, it gone happen sooner or a little later. There is No structure there. I wouldn’t be surprised if they were not paying their employees. 4 months now. My car is still in the shop. I have not got any money from Hyrecar or the renter. Now I will have to file a claim against HYRECAR AND THE RENTER.

Reply
Ruben

May 8, 2019

Im looking to rent a car from HyreCar to use it for Uber driving..Good idea?

Reply
1. Kathy Kristof
  
  May 8, 2019
  
  Hey Ruben. If you need to rent, I would highly encourage you to find a side hustle that doesn’t require a car. It’s tough enough to make a living driving for Uber and Lyft without that expense. Moreover, HyreCar’s insurance coverage is miserable. If you get in an accident, it is nearly certain that the car owner will end up filing suit against you for the damages. There are 300 other job options on SideHusl…click around a bit. I bet you’ll find a much better option. –Kathy Kristof, editor
  
  Reply
  1. Car owner
    
    October 19, 2019
    
    So right now im going through a similar iasue as the rest of you guys. Bumper missing, car returned weeks late with broken rear headlights and scratches and dings all over it. I havwnt been paid for the two weeks the car been out just two days. & im waiting now to see what the outcome will be. Anyone know about: exposehyrecar@gmail.com ??? Im gonna send an email and find out what this is about.
    
    Reply
2. Jennifer Ledord
  
  July 5, 2022
  
  No Ruben!! Do not. I also rented from them and they stole my money not only did they steal my money but they continue to hit my credit card every single day for a month now for $90 $30 whatever they can every single day and I haven’t had the car in a month don’t do it
  
  Reply
Adrian Watkins

May 21, 2019

Total bad experience with this company anybody interested in a lawsuit cuz I am we need to sue these guys for their their. Terrible customer service and treating customers like trash

Reply
1. Raul
  
  May 22, 2019
  
  Hello Adrian
  
  I’m fixing to start a lawsuit now with my lawyer. He’s already sent the letter giving them 10 days to contact him before starting the next steps. After that, if they fail to respond, we start the lawsuit as they owe me almost $6,000.
  
  Reply
2. Raul
  
  May 22, 2019
  
  Tiki,
  
  Pretty much count me in! My lawyer is working on it as well as we speak. He’s giving the 10 days to reply and it has been 8. If they fail to responded, I will press forth with a lawsuit as they owe me almost $6,000 before adding everything we’ve been going through.
  
  Reply
  1. Charles Nick Turner
    
    May 23, 2019
    
    I am game for joining in a lawsuit. I have a blown engine as a result of my renter driving consistent high speeds logged my my GPS, plus of ticket, towing, etc. claims
    
    Reply
  2. Charles Nick Turner
    
    May 23, 2019
    
    I am game for joining in a lawsuit. I have a blown engine as a result of my renter driving consistent high speeds logged my my GPS, plus of ticket, towing, etc. claims
    
    Reply
    1. Abdul
      
      May 24, 2019
      
      Hey the same thing happened with my car. The renter drove at high speed and blew my engine. I am yet to hear anything from Hyrecar. I am highly interested in joining a lawsuit as well.
      
      Cheers,
      
      Reply
  3. Charles Nick Turner
    
    May 23, 2019
    
    I am game for joining in a lawsuit. I have a blown engine as a result of my renter driving consistent high speeds logged my my GPS, plus of ticket, towing, etc. claims. The manager that is denying all my claims is James Avery!!!!
    
    Reply
Olugbemigaojo

May 21, 2019

Hyrecar had given me a very very bitter pill to swallow.

I need someone to team up with me to file a law suit.

I have my car damaged. No insurance form Hyrecar/ renter is ready to take it up.

Renter is owing for weeks with no payment.

This is double jeopardy. Hyrecar won’t pick my calls no more. . Only the law courts can settle this.

Reply
1. Zain
  
  April 20, 2021
  
  Were you able to get this sorted? If so, then how. Same thing happened with me last month.
  
  Reply
  1. Victor Jorge
    
    May 18, 2021
    
    I’ll join for law suit. Driver left the inside destroyed and hyrecar will not help me
    
    Reply
Kevin

August 6, 2019

I have had up to 4 cars on this platform. We have had constant problems with renters destroying our cars.
The protection plan is designed to make it impossible to make a claim. A $2500.00 deductible is a rip off plan.
I have 2 months of no response from Hyrecar for a renter’s speeding cam tickets and parking tickets.
I have had a month of no response from Hyrecar for impound fees, cost to retrieve car from another State and damage to the vehicle.

Count me in if there is going to be a class action law suit!

Reply
1. Jason D
  
  January 3, 2020
  
  DO NOT WORK OR RENT WITH HYRE CAR TOTAL SCAM ARTISTS ,DO NOT TELL THE TRUTH ,MISS LEAD RENTERS & RENTEES …BS COMPANY THAT GOING OUT BUSINESS SOON..
  LAWSUIT AFTER LAWSUIT …HC YOU SUCK !!
  
  Reply
Smiley Madiki

December 31, 2019

I had a bad experience where the driver was renewing the rental without paying money. Unless I check it online and questioned them, they didn’t even care to update me about this scenario. Ideally i would think that the rental will be renewed only when there is money in the drivers account. And its been one month. they payment is not made to me. They don’t respond to emails or calls. I threatened them that I will proceed legally if they don’t respond, even then they didn’t care to reply. but if there is something that needs to be done that will hurt their process, they will call you like crazy. Worst customer care service ever – feels like they need to be sued bigtime in USA.

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reggie calub

January 9, 2020

WOW. All these negative stories are really concerning. I currently have a car out on Hyrecar and so far its been okay. My renter decided to rent it long term currently going on his second month. He was involved in a fender bender but its pretty minor. After reading all these bad reviews i think I’ll be listing my second car on Turo instead. Seems like they have a better customer service along with better insurance.

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Marissa Swanson

June 18, 2020

I have tried this calling this number and it is disconnected. The blogspot post and facebook page seem to be gone. I’m assuming whoever started those pages got a big pay out to take it all down before HyreCar filed for an IPO last year…
Has anyone continued the pursuit for a class action lawsuit? I am trying to vet some consumer protection lawyers and see what my options are. I too had someone wreck my car and produce over $3000 in damages. I went through the whole fair claims process, he responded in the platform that he wrecked the car but never showed up for the virtual hearing. I then filed a petition against him with the courts and he has avoided the process server and has moved multiple times so I cannot track him down to serve the court papers. I am at a loss and this has been over 18 months of run around…

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reggie

August 17, 2020

My renter totalled my Prius back in February 24, 2020. I immediately filed a report with hyrecar through the app. My renter was a good customer he had my car for 3 months. He also called hyrecar to submit his report. i spoke with hyrecar and they confirmed everything has been submitted. I followed up after 3 weeks and i submitted the police report at that time. Some reason my claim with hyrecar got closed out or dismissed. According to hyrecar my claim was satisfied and it is now closed. After many days of calling and speakin with a different person each time i finally got someone with a brain and offered to submit a new claim for me. At this point we are already at the end of March. I was advised by the same hyrecar rep that give it 2 weeks for their insurance company Genotech to receive the new claim. 3 weeks later and well into April i called hyrecar and still got the run around. I finally just called Genotech directly and lucky for me i got a real nice person on the phone and i think she felt sorry for me as she agreed to assist me with finding the claim from hyrecar. My car has been in the impound lot this entire time and i finally got a letter stating that my vehicle is about to get sold at an auction because its considered abandoned. Genotech was really helpful and expedited my claim. They picked up my car from the tow yard and had it inspected and deemed a total loss. Fast forward to August i finally received settlement check from Hyrecar. this whole thing took about 6 long months to settle, but there is a silver lining to my story because i paid $5500 for my prius which had almost 200k miles when the accident occured and the insurance company paid me almost $10k for it. I WILL NEVER EVER DO BUSINESS WITH HYRECAR IN THE FUTURE.

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telly r zavala

December 19, 2020

this is fraud and scam company. HYRECAR and its upper management know what they do. This is a way to steal money from owners and the need of drivers for a better economy. Read the reviews and you will see what i talk about. no need to tell you my super bad experiencie and how i am going to loss 15k dollars for my wrecked vehicle.

STAY AWAY

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Keith

August 1, 2021

I signed up to the company so I could get a rental to continue doing my business. The background check was approved and I put four bids on four different vehicles. One of the owners excepted my bid and I was told that it was pending until everything was processed. That same day the company took the money off of my account. But could not issue me an insurance card because the system kept going down. I finally got the insurance card but then we could not get in touch with the owner. We tried for two days calling and texting and we got no response. I’m three days in and I still don’t have a vehicle to rent. When I finally get in touch with the contact number in person it is not the person that was listed on the account as the owner. That person gave me a phone number and name of someone else that worked in the office. And when I spoke to that person he told me he was in charge of making all of this all of the decisions about the rentals and did not have any information about me getting a rental from his company. I told him that your company took the money off the account and approved me. He told me he had no knowledge of this. Told me he would call me back in a few hours after he contacts HYRE to find out what’s going on. Never heard from anybody and my money was taken out of my account. I feel like they lied scammed me and took my money and now I have nothing. I would recommend to anyone not to do business with these guys because they scam on both ends. Now I have a claim with the company and they tell me I have to wait 10 days before I can get my money back.

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Khondamir

September 7, 2021

I list over 20 cars on hyrecar in Los Angeles. Hyrecar has no agreement with LA county. You can not liability transfer parking tickets of owners. City makes owners to pay. City does not care when you send driver information and hurecar contract. I am paying thousands of dollars on tickets and losing money. I guess only choise i have is getaround. Drivers know about this issue and takes advantage of the situation and gets 3 to 4 parking tickets every day. Hyrecar always on profit does not lose money but owner lose. Beware listing car in Los Angeles.

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Andrius Risovas

December 21, 2021

Do not use HyreCar.com services, worst ever services and customer support. You will lose ten thousands of dollars if something goes wrong with the driver. I’ve bought most expensive additional insurance from hyrecar.com platform and when my car got totaled during the rental, they denied the claims and I lost around $11,000.

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Moe

January 27, 2022

Do Not put uour car on HYRECAR…. You will regret it.. It has been trouble from the beginning and it got worse.. We have lost thousands dealing with them.. A lady rented our car and didnt want to bring it back and had to wait 3 days reported it stolen. Never got paid. ERNEST rented our vehicle for 30 days and about 10 days into rental he had it impounded by parking in fire lane. We were not contacted until after it had been in for 8 days before he contacted us. $700 is what was paid with receipt and pics from towing company they would not reimburse for it. Said we had wrong insurance but contract states that it is driver who owes that. Car was trashed urine on seats and all his stuff was in car because he was living in it. We decided to get out and sell our cars because this company is horrible. The staff is rude and speak to you like you are stupid. Last rental guy once again refused to bring back car to the location he picked it up again. With help of police we got the car back and it was trashed spelled like liquor and dirty p**** along with them running over something and tore up muffler and pipe underneath. Their famous lines were we didn’t receive the receipts… Stay away!!!!!! It will cost you money

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Jennifer ledford

July 5, 2022

You won’t get your money back I’m having the same exact issue a little bit different but the same with this company and I have called and talked to every single one of them I’ve emailed every single one of them I have went to the whatever it’s called on the app for customer service they will give you the runaround and you will not get your money back if you do I would be very surprised I am currently looking to find out how I can resolve my own issue what kind of lawyer I need or what kind of lawyers around me that will do this kind of thing so if and when you don’t get your money back and they continue to give you the runaround and if you fight having to find a lawyer please let me know

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John

July 19, 2022

Wow worst experience with hyrecar and lyft. BEWARE OF HYRECAR

Hyrecar states on their website the cars can be used for uber and lyft, after 2 days of trying to get it on the platform and having to get a $39.95 inspection for lyft. Lyft is saying you can only rent from express drive on the Lyft platform
called hyrecar asking for refund since they specifically state their cars can be used for lyft and they said it’s a recent programming problem from lyft and I should have submitted all documents ( registration, insurance and inspection) from hyrecar to lyft before I picked up car to make sure, but I didn’t get them until I picked up the car. And why would I think I need to when their website says they sred partnered with lyft? What a scam.

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