What: OfferUp is a free site that allows you to sell personal items, ranging from musical instruments and furniture to clothing and books
Commissions & Fees: None
Husl$core: $$$
Commissions & fees: none
Expected pay: NA
Where: Most major cities
Requirements: Must be over age 13 to use the app; if you’re under age 18, you must have parental supervision; smart phone
Review:
OfferUp is a phone application that allows you to sell everything from clothing to cars. There is no fee to list. However, if you want your item to get more attention, you can pay to have it “bumped” or “featured.”
The site suggests that sellers ask for cash payment. If they want to pay through the app, everything goes through Stripe, which charges processing fee. The site wisely advises sellers to walk away from buyers who try to pay with personal checks, cashiers checks, prepaid cards, etc. These buyers are bogus and attempting a fake check scam. (See Freelancers get nabbed by fake checks.) Scammers hit nearly every sale site, so there’s nothing different about the fact that they hit OfferUp too.
Recommendations
The reason this site gets a lower score than some of it’s competitors is that its app has a number of glitches and customer support is missing in action.
There are other free sites to sell your stuff, most notably Craig’s List and LetGo, and they appear to be the better choice. But, there’s also no reason not to list your items for sale on all three of the free sites.
What their users say:
Have been on Offerup for a couple years. And all of a sudden it lets me post but they really aren’t posting. No views; no comments; no offers; so I decided to see from another computer. My ads were not on there. Don’t respond to your problems. This site has gone entirely down hill
So I’ve been using Offerup for about 6 or so months and just within the last month it has stopped allowing me to send or receive messages. I have made two or three different accounts yet they all do the same thing. It will let me search every type of item and find them and I can technically “send” a message but it does not send.
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Offer up has a 9.9%, service fee plus an additional stripe services fee 10%. A $10 sell resulted on a $0.99, and $1 stripe fees.
OfferUp only charges fees when you choose to use their payment system, rather than simply accepting payment in person. For a small sale, you’d be smarter to just tell the buyer to pay you in cash.
This offer up must be one of the worst sites because people say they are interested and then they change their minds and don’t want. There are alot of flakes on here which don’t read my descriptions. I am tired of people saying they are interested and they make me offer then don’t want. These people should not message me.
Oh I totally agree with you, that happened to me today 7/22/20, like I have nothing better to do then wait for someone not to show up; she was buying a lot of items!
OfferUp charges a 12.9% fee or a minimum of $1.99 per order if you chose to ship to buyer.
From what I can tell, buyers ship at standard rates. There is no discount on shipping like other sites offer.
The OfferUp site has horrible tech ptoblems and no customer support. Such as – won’t accept my valid phone # to confirm account. Not accepting messages. And alot of scams, especially car scams. When reported nothing is done.
Use another service!
Worste of the worste now they wanna charge lol. Ive used them for over 10 years and only sold one vehicle.
Not sure how you sold on OfferUp for 10 years when the company has only been around for 9.
If you wanna put in time and energy to build up an account and then get blocked and removed for no reason and never again get the chance to have your account back, OFFERUP is your platform to waste your time. They have blocked my account keep saying that I have another active account! That is Absolutely not true! They are lying and even cannot prove it. I kept emailing them and they kept repeating the same bulls*t. I am so pissed at myself trusting this website wasting my precious time collecting + reviews and building up my account and then easily get disabled!!! PEOPLE Stay away from OFFERUP!
Stay away from offer up. I’ve been trying to delete my account for 3 months and can’t get through to anyone. But they keep charging me $19.99 a month for a subscription i want to close out. I think Offer up is a complete scam and ripoff.
It gets a low score because of customer service I reached for help and got a an auto response (or so it seemed) so I replied asking if they read my email. To which this was the response, I would like to note that I now shipping is slow which is why I asked about handle time and was told one day but then it took several.
OfferUp Support (OfferUp Support)
Jun 11, 2020, 2:51:36 AM PDT
Hi there,
This is Joshua from OfferUp Support. I appreciate your feedback.
I am sorry I was not able to answer your question. The seller failed to send the item on the date you requested and we can no longer turn back time.
If you do not know how to move on, You may send a cancelation request to the seller if you are not satisfied with the seller’s service.
This issue can easily be avoided if you planned ahead of time. Delays are expected especially with the pandemic that is currently happening.
We thank you for using our app and hope that you have a great day today.