What: Mercari is a marketplace where you can sell anything from $2 candles and used Nike’s to designer handbags, crafts, jewelry and electronics
Expected pay: NA
Husl$core: $$
Commissions and fees: 10%
Where: Nationwide
Requirements: Be over the age of 18
Review:
Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. There’s also a $2 fee if a direct deposit transfer is rejected by your bank.
There are two big differences with Mercari vs. other sale sites:
1. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price.
2. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. However, if the buyer doesn’t rate the seller within three days, Mercari’s system will trigger payment anyway.
The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. But it can slow the payment process. Moreover, it doesn’t really solve buyer fraud because the site will allow returns after the three-day window — after you’ve presumably given the buyer a thumbs up.
Watch your thumbs
Moreover, sellers say it’s easy to hit the wrong button when accepting a return on the app. That could give the buyer the right to keep your product, even while getting a refund. There’s no going back if you hit the wrong key.
While Mercari’s commissions aren’t out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers.
Recommendations
If you’re selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo
If you’re selling more expensive items, consider Amazon, eBay and Poshmark. Also see our guide to selling based on the type of product.
What their users say (from SiteJabber)
I sold an item for under $10 and wasn’t told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. No one would help me and transfer it in another way. Ebay does not do this. It is just a sleazy way to get more money from you. Stick with ebay and don’t use this app.
Buyers can repeatedly cancel for no reason and still be issued a refund. Your shipping cost is not refunded.
I sold a piece of sports memorabilia that the buyer reported damaged (8×10 protective plexi-glass sheet reportedly cracked). The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and sent it to Mercari. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. They responded with, “merchandise was insufficiently packaged” and hazardous to return. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues.
Slow pay and scams
When someone buys an item you are selling, the seller has three days to ship the item. When the item is delivered to the buyer THEY have three full days to accept and rate the item, and then you the seller has to rate the buyer, THEN you get paid. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. Overall, I like the app and i’ve had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered.
I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasn’t as described and Mercari approves this return even though policy states u cannot return after feedback left. They still approved it. FRAUD
I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. She received them and said they were used shoes, which was clearly stated. She requested a refund and they gave it to her. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. I tried to fix it and they told me they can’t do anything about it. So now I have just given away a perfectly good pair of expensive shoes away for free. I’m beyond mad over this.
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If a Seller cancels the sale, never ships or sends the wrong item, Mercari “cancels” the sale as if it never happened, and you then can’t leave any Feedback for them.
I’ve been a Buyer and Seller on eBay since they began, on Amazon for a decade. Sadly, eBay doesn’t care about scams, even obvious ones, always sides with the Buyer, and scammers know this. Amazon takes a huge % of your sales, too huge. And they raise this frequently. EBay takes a % of your postage charged, really outrageous.
I am a Buyer and Seller on Mercari. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. I would NOT try to sell anything more than $10. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke.
One of my 1st purchases, bought 3 new bras. Seller mails some sort of piece of long ribbon. Maybe a belt from the Dollar Tree? I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. Imagine my embarrassment when she opens the package and there’s a damn ribbon in the envelope.
Then the Seller blew up my phone with messaging, she wanted me to: 1. Mail the ribbon back to her via Priority Mail; 2. She was going to maybe pay for that Priority Mail; 3. No, I should pay for the shipping; 4. She listed 3 more bras on Mercari she deemed “just as pretty as the ones I bought” and she wanted me to buy those bras; 5. She would maybe mail me the original 3 bras if she could “find them”; 6. She would put $10 in the envelope for my trouble.
I don’t know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I got my $$$ back after a few days. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. And just a few days ago, ordered PJ’s, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. Mercari also cancelled that sale.
So the site is ripe for fraud and scams. I also find it’s a good place to Buy, but not to Sell. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. What they don’t tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. I asked them if this was allowed, and it is. So the limit of 20% for offers doesn’t really exist.
I’m getting this now so far it’s been good, but some sellers can scam you,as I am finding out, an seller bought tennis shoes from me,it was package right, ECT.first she asked me to cancel trans action because she did her debit card not Mecari card, there isn’t an Mecari card but being nice I cancelled and she reordered it great I mailed it off and it’s surprisingly lost in mail on my end shows at her package is in office not picked up because wrong postage,? She got them to cancel my transaction ,so what I have no item back? Definitely feel scam here, they don’t have protection for sellers? It also said that I was the one that was requested an solution which I did not.i was told 30 day’s report mail lost its two weeks.these other sellers are just as worst
I sell vinyl records on mercari. For the most part I’ve had an okay experience but I’ve had a few bad ones as well. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. He buttered me up and told me it was for his private collection. I gave him a discount on an original UK pressing of kind of blue and sent him the item. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition he’d ever seen. He hadn’t even seen it yet. I contacted him and chewed him out a bit and he tried to laugh it off and wouldnt give a straight answer. I ended up blocking him but his items show up on my feed.
His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. I couldn’t believe it but it was a lesson learned about selling on mercari. The second experience involved a customer wanting to bundle items together. If you’re planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. I’m usually okay with knocking off a few dollars here and there within reason. This guy had very specific tastes. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). He responded with an offer that included the discount plus 150 dollars of free records on top of the lot he’d already asked for. I was legitimately stunned. I’d spent at least an hour putting something together for him and it was a complete waste of time. I politely told him I run a business and to come back when he was serious. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. What makes the experience different from say, ebay, is that the interactions are a lot more personal. Ebay feels like a bigger market. Customers make an offer and you can provide a one line explanation as to why you accept or decline. On mercari it’s more akin to hand to hand sidewalk hustling. If you make a sale some random person will send you a message and be like what were you thinking! There are sleazy people and good, honest people. One final story. I recently sold a sealed boxed Beatles DVD set for $45. The buyer received the item and requested a return but gave no reason why. I messaged him but he didnt respond. Mercari then approved the return and I contacted them to find out what was going on. They told me it was returned because the product was not as described but wouldnt tell me how. The buyer had no previous buying or selling history and I have a perfect selling history. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. I highly doubt it would be damaged. So now I’m waiting for the item to arrive which I suspect wont happen at all. Whether I get my money back will be anyone’s guess but such is Mercari.
I’ve been selling on Mercari for a few months now. I haven’t had any real problems with my sales at this point. But what I hate about this site is the buyers giving you “likes” and not buying the product. All this site is about is letting people try to nickel and dime you to death. The site constantly asking you to “promote” your item. That means drop the price. Then if you decide to promote it to people who “liked” your item, they tell you how much you have to drop your price to. WTF???
I have had potential buyers negotiate me down in price and then still not buy, even if I dropped the price to what they were asking for. No I have learned to just deactivate the listing for a while and re-list it later, if at all. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. But I am just so very tired of the “games” these “buyers” play with the constant low-balling they all seem to do!!! I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. I need a little profit to buy more items to offer for sale. I do this as a small business.
End of Rant!
Mercari is a rip off site, RUN, do not walk away. There is no customer support, NO buyer protection. If you buy a defective item you are screwed.
Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Think about it. Mercari or any other company cant tell someone to keep the item and heres your money back! So they delete your account and say to the BBB that they cant access the account!!! Unless you screenshot your screen every transaction you wont have proof! Think about it. Let’s boycott them
I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. Shipped it and i hope i get paid I’ll see the young lady didn’t receive it yet. I hope she do cause once she do. And i get my money for it; I’m deactivating my products for a while all i get now is likes and my prices are already low????
I shipped an item thru mercari that was broken in shipping. Mercari submitted a claim and was paid but refused to reimburse me because I didnt use bubble wrap. They kept the money fedex paid for damage to my property . I got $0
I work for ups. You need to call fedex and file a fraud claim.
Very confused! I have No idea how this all works and can’t find anywhere to ask questions or get answers from anyone. Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. No one to contact to explained. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! And just how does it work to get paid if you do sell something! And help out there?!? Thanks👍
The general rule for Mercari is expect buyers to offer lower bids for items posted. Most sellers mark up prices knowing the total will be dropped.
If you don’t like the buyer’s offer, you can decline.
Mercari takes a 10% fee off the total price listed. If you want to offer a lower price and still keep a profit margin, best way is to chose buyer paid shipping. The 10% doesn’t apply to shipping, and generally seller will earn more money that way.
I agree the $2 fee is ridiculous. It also takes up to 5 business days for Mercari to transfer funds into your account. Mercari will also charge you to expedite payment.
The rating system also ridiculous. Agree with all comments posted. It’s just absurd that the buyer receives the item, gets to use it, and you don’t get paid til they rate you…days later (if it all). You also can’t see what the buyer wrote before leaving your own rating. And trying to dispute a rating is a nightmare.
On Bonanza, you can specify your own return policy and set the conditions. Should be same for Mercari.
Mercari is a scam, period. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. Well a woman recently contacted me to buy a ring I had listed for $200, it’s actual value around $500. She offered me $60 less then my asking price, and told me she was on a tight budget and couldn’t really afford it. Red flag. I shouldn’t have accepted.
This was a brand new flawless ring with zero damage, so we agreed on $150. I sent the ring in 2 boxes completely bubble wrapped. Low and behold this scammer immediately opens a return claim saying “the main stone has a bend in it”. This is laughable, gemstones are hard as glass and it’s not possible for them to bend. I’m confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. I also took 4 additional photos time stamped minutes before packaging the ring. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I won’t be able to resell. So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. They are now worse then eBay! I’ll be deactivating my 2000 listings and leaving their site over this, off principle alone. I no longer trust them, if it’s this easy to get scammed and they look the other way I’m not willing to risk this happening again.
That’s freakin terrible. I have issues with them too. Too many to name.
This may be a dealbreaker for me too. I just had a return filed and it didnt make sense. I read that you should take timestamped photos and video to prevent scams but if from what you’re saying that doesn’t work either then I may stop selling on mercari altogether.
I had a sale- they won’t transfer my little bit of cash – I’ve had to tell these idiots for 3 days help me correct the info or do my transfer; they won’t so they’re basically also keeping my money
I have bought many many many (Way too many) items from the site I have had three or four returns from items that arrived not as described… i’ve had no problem with any of them (except for waiting quite a while for someone in customer service to get back to me) With the exception of one time…I had already hit the accept button And was told in email it was too late. That was their policy. Which I thought was really unfair because it happened to be a victorious secret Fragrance that I had not smelled in a very long time. It did not quite smell like I remembered, so I compared it with her friends and it wasn’t right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. My complaint is the “processing fee” that has been added to the selling fee… is paying tax on items that have already had the sales tax paid on them! No one charges tax again for things bought At a yard sale! Hello!
Mercari’s buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. That was not or whom I thought I was buying the product from. Do a better job at informing the buyer that Mercari is not a Retailer. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate.
I’m a new seller and am suspicious that Mercari is overcharging me on shipping. I used the weight and dimensions calculator and entered 8 lbs. When the item sold and they emailed me the label, it said 17 lbs. Sent them an inquiry but got no response yet. Then I discovered that 8 KG = 17 lbs. Oh my!!! Overcharged me for shipping???? Clever error or software glitch? Is $15.50 excessive for 8 lb box 16x14x10. FedEx couldn’t tell me anything. I might not use their labels in future.
I have sold on poshmark numerous times without any issues. However, 1 transaction with Mercari was horrible. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. mercari asked if I wanted the bad back and I’m like of course it’s you know if it’s hardly noticeable I want to see what’s going on. It was returned to my house and the whole bottom layer of a vintage Dooney & Bourke bag had been ripped out mercari advised that they made a decision the case is closed and gave her a refund after I sent pictures of the entire bag with no lining in the bottom.
I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there I’m going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari that’s in there policy see I’m done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they don’t follow there policy and allow scammers (buyers) to get over on them they need to be held accountable there’s to many people that goes threw this and just vents
I got scammed on eboth bay and Etsy. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. Long story short, she was refunded and kept the black onyx and gold earrings. I sold a watch at a discount and the guy claimed the crystal was cracked. I specified a hairline crack in the listing with pictures. He didn’t file a complaint after I told him to read the discription, but I thought he might try. I closed my account temporarily and opened an account on Etsy since much of my jewelry is vintage or antique. I listed a ruby and gold bracelet from the late 1800’s. Listing it below one I seen simular, I sold and shipped it promptly. The 1st. response was how beautiful it was. 2 weeks later, she was asking for her money back. First claiming she had overspent. I had already used the money from it for bills. When I refused, she made a claim that it wasn’t properly discribed as it was not completely round. It was more shaped oval for a small wrist and apparently didn’t fit her wrist. She then claimed it was garbage and cussed me. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. They sided with her. I wasn’t letting this happen. I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldn’t close it because they say I have a balance of the charge. She never sent my item back, kept it and tried to get the money. Etsy claimed they paid her and tried to recoup from me. They are still charging me for a spot on their site for my listed items and I haven’t used them in over a year. Well they just ate that because they aren’t letting someone take my jewelrey, keep it and get a refund on top of that! Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. I have great ratings. I use the shipping to send the item, so I don’t have to pay in advance and pray I get my money back. The only downside was that
I got one frown from a potential buyer-not even a buyer- because she was upset that I wouldn’t hold an item after she canceled our meet-up twice. Other than that, I can choose to ship it, or have them meet me. Caution: Always meet in a public place with plenty of people around. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. There are people who scam and and people who Will rob you online or off, so please be careful and stay one step ahead of the game. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. Apparently, this happens quite often
I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesn’t pay. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad.
WARNING ALL OTHERS.
Seller named: beeautyinlife
Stupid seller cancelled my purchase without notice. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. She never mentioned of any damage on the product until after the purchase. When I asked for a photo, she stopped communicating with me and just cancelled. Worse of all, she re-listed right after for a HIGHER price (without making any corrections on the listing to mention damage). Wtf? When I looked at her records, she had dozens of cancelled transactions.
The app doesn’t allow buyers to leave negative reviews after a cancelled order which is stupid you can’t warn others.
Seller should be banned from the app. Flag her account! Why is Mercari still allowing her to sell on their platform? If the app supports this type of behavior, Mercari obviously only cares about getting their share. They’ll side with whatever is beneficial to them. They don’t give a fuck about BOTH buyers and sellers. Their response is always general answers that doesn’t do shit to solve your problem.
Don’t buy anything from this horrible seller. This is the worse app I have ever used. PERIOD. Run. Save your the headache. Trust me, not worth it.
Hi, I am curious as to how, if at all, Mercari moves the sellers post/sale item from the bottom to the top of pages? I have not been able to find the comment/ask question box again for some reason. I have found it really hard to correspond with them. Thanks for the help,
I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. for me it is still better OfferUp
I will never use this site again!! I placed an order and never received it. No communication whatsoever!!! Amazon is my choice. I can go to resale shops if I want some junk
I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item.
A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. now returning it for no proper reason and they approved her request. But I lost a lot of time. I would have sold it locally even for higher price. I’m never gonna sell anything to people with PO BOX address again. No wonder eBay sellers hate people with PO BOX address.
Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. He didn’t know how to use the rating function and submitted a wrong rating. (I think they should improve this functionality of Mercari). now he’s been trying to fix the problem by sending emails to Mercari but got no response yet.
My experience with Mercari as a seller, NO GOOD!
Tried on several times to make purchase. Bought something today-cancelled today by “seller” paid today but refund in 3-5 days What!? Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! With the exception of one item all other items suddenly “sold” . Will NEVER bother with this site again-Be warned! Still waiting for bought item arriving this week. After that all done for me-Also sellers should stick to Ebay!
I have never had such a bad experience with a company as I did this one. I had purchased a stuff animal bundle, of 4 or 5 owls. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. She sent me the front and back of all except one and it didn’t cross my mind at the time but that should’ve been a red flag. I purchased them and waited for them to come in. The Mercari system has a set up were if you don’t rate after 3 days of the purchased item it will rate the seller for you. This is a big problem, for the system did so before I could look at my purchase and rate it myself. The reason this was a problem, was the one stuffed animal that’s back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said “well that is odd they were on a self” and she was not aware of the hole. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didn’t send the back profile? So she didn’t help me because she had my money! So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldn’t help me that I could either use their app or email them. Really, couldn’t have told me that before?! So I emailed them and gave them the ID and waited. After several emails later explaining my problem. Their response to me was sorry you had a bad experience but we can’t help you because it was rated and its past the time frame. So here’s a 5% coupon and have a nice day. Wait…. What?! Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! Really?! Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. Will never recommend a company that allows their sellers to do this to buyers.
My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I can’t transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. Stay alway as a seller o simply don’t keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed .
We had to replace a portable GPS due to ours being stolen. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) Found one on mercari; decent price. Ordered and paid immediately. After waiting four days, sent a note to seller. Seller stated “oh, I just forgot to mark it shipped.” Kept waiting. Received email from mercari – seller has shipped your item. In email was a USPS tracking number. Great. USPS stated a label was printed, but never scanned in at post office. Waited 2 more days and sent complaint to mercari. They responded that seller has shipped and there is nothing they can do.
They sent me the same tracking number as I had. Clicked on it – same message from USPS. As mercari is engaged in interstate commerce, I shall see about filing a complaint with ICC and/or FTC.
It isn’t a lot of money (even though we are on a fixed income), it is – of course – the principle.
After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. But everytime Mercari’s support team came to the rescue. They will not fix it same day, that’s a fact, and it’s okay. They typically take 1 week to 2 weeks. But at least they end up actually fixing it! That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. These will go a long way in attracting more buyers and likers. Finally my favorite feature: Offer to likers. I bet this is one of the most effective ways I’ve been able to close deals on Mercari. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. Most of the times, one of them will buy it. The more likers, the merrier. This wraps up my review for Mercari, I hope it’s helpful 🙂
Mercari is terrible. A lot of scammers on there. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. If buyers don’t leave a review… you don’t get paid. Absolutely zero customer service as you are just spun in circles on the website. I’ve been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. That’s a huge no.